Our Technical Services goes beyond problem-solving. Working with you, we help you to grow by providing solutions tailored to your specific pre-press room.
Our technical service offers you more than problem-solving.
We work with you and explore how you can best benefit from our advanced products and solutions to boost your growth.
Our experienced team offers quality-oriented technical advice and proactive support to tailor our product and process solutions to perfectly meet your needs.
Technical Service offering:
For plates
- Extensive field work experience, servicing competitive plate making systems
- Implementation of nyloflex® and nyloprint® plates as well as ThermoFlexX products into your workflow
- Immediate service response time
For equipment
- Equipment pre-installation surveys to provide optimum layouts/workflows
- Installation and service of our solvent and thermal systems (includes automated plate making and stand alone systems)
- Extensive remote support service capabilities
Hands-on support worldwide. On-site and remote technical support.
Benefits
Collaboration
XSYS experts from printing plates, plate making equipment and sleeve and adapters provide one shop technical solutions for customers all around the world.
Trainings
We constantly share our more than 50 years of plate making expertise with customers and partners.
Demo
We are where you are. You need an appointment for an equipment demonstration or speak to a Technical Service member? Click here! https://xsysglobal.com/virtual-sales/
Competence Centers
Willstaett, DE
Industriestrasse. 1, 77731Shanghai, CN
100 Shuifeng Road, Yangpu 200093, Shanghai, ChinaCharlotte, NC, US
2915 Whitehall Park Dr #600, Charlotte, NC 28273, USATechnical Service Registration
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More Services
View AllFlexoExpert Certification Program
A three-step certification program to standardize your flexo platemaking process. This provides plate makers with much more support for their daily business.
Equipment Service
We do service equipment out of one hand, as a partner for our customers providing brilliant solutions.
rotec® RUSH Program
Faster delivery times for the most popular rotec® Blue Light Sleeve and rotec® Smart Premium Sleeve