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We do service equipment out of one hand, as a partner for our customers providing brilliant solutions.

XSYS offers one-stop equipment service from a single source. Benefit from our expertise as your total solution partner.

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Customer benefits

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The expertise of XSYS technicians extends beyond the equipment itself. Our in-depth knowledge of plates provides you with a competitive edge.

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When you talk – we listen, ensuring that you achieve the service and plate quality that you expect.

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With a service contract, you receive priority support over on-demand requests.

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Planned and proactive maintenance reduces both your non-productive downtime and the total cost of ownership.

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Thanks to our equipment service, you achieve higher and more consistent plate quality, which pays of as greater customer loyalty.

Gold Contract

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Gold Contract insurance for ThermoflexX and Catena provides the following coverage:

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The Gold Contract is a type of insurance. It covers the following: All consumables required for operation per year (e.g. filters, ubricants, etc.), the so-called consumables.

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All spare parts that are required per year due to defects when using the device as intended. Excluded is willful damage and improper use.

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All assignments that are necessary under 2. incl. travel expenses, labour, visa costs, etc.

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One visit for preventive maintenance per year.

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Phone support during normal business hours (9-17).

Equipment Service Registration

Leave a request for more information on Equipment Service

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